Notice of Privacy Practices
Notice of Privacy Practices
Effective Date: 08/07/2026
This Notice of Privacy Practices describes how NCA Home Health Care, Inc. may use and disclose your protected health information (PHI) and describes your rights regarding your health information. Please review this notice carefully.
NCA Home Health Care, Inc. is required by law to maintain the privacy of your protected health information, provide you with this Notice of Privacy Practices describing our legal duties and privacy practices with respect to your protected health information, and notify you following a breach of your unsecured protected health information when required by law.
We will follow the privacy practices described in this notice while it is in effect. We reserve the right to change our privacy practices and this notice at any time. If we make a material change to our privacy practices, we will revise this notice and make the revised notice available upon request and on our website.
How We May Use and Disclose Your Protected Health Information
We may use or disclose your protected health information without your written authorization for purposes permitted by applicable law, including the following:
Treatment
We may use or disclose your protected health information to provide, coordinate, or manage your health care and related services. For example, we may disclose information to physicians, nurses, therapists, caregivers, or other health care professionals involved in your care.
Payment
We may use or disclose your protected health information to obtain payment for health care services we provide to you. This may include submitting claims to your health plan or communicating with your insurance company regarding coverage or payment.
Health Care Operations
We may use or disclose your protected health information as necessary for our health care operations. These activities may include quality assessment, employee review, training, auditing, compliance activities, and other activities necessary to operate our organization and provide quality services.
Other Permitted Uses and Disclosures
We may also use or disclose your protected health information as permitted or required by law, including disclosures for public health activities, reporting victims of abuse or neglect when required by law, health oversight activities, judicial and administrative proceedings, law enforcement purposes, workers' compensation, and other purposes authorized by applicable law.
Required by Law
We may use or disclose your protected health information when required to do so by federal, state, or local law.
Uses and Disclosures Requiring Your Written Authorization
Certain uses and disclosures of your protected health information require your written authorization. Except as otherwise permitted or required by law, we will obtain your written authorization before using or disclosing your protected health information for purposes other than those described in this notice.
You may revoke an authorization in writing at any time, except to the extent that we have already relied upon the authorization.
Your Rights Regarding Your Protected Health Information
You have the following rights regarding your protected health information, subject to certain limitations and exceptions provided by law:
Right to Inspect and Copy
You have the right to inspect and obtain a copy of your protected health information that may be used to make decisions about your care, subject to applicable legal limitations.
Right to Request an Amendment
You have the right to request an amendment to your protected health information if you believe the information is incorrect or incomplete. We may deny your request in certain circumstances as permitted by law.
Right to an Accounting of Disclosures
You have the right to request an accounting of certain disclosures of your protected health information made by us during the applicable period before the date of your request.
Right to Request Restrictions
You have the right to request restrictions on certain uses or disclosures of your protected health information. We are not required to agree to your request except where required by law.
Right to Request Confidential Communications
You have the right to request that we communicate with you about your health information in a certain way or at a certain location. We will accommodate reasonable requests as required by law.
Right to a Paper Copy of This Notice
You have the right to receive a paper copy of this Notice of Privacy Practices at any time. You may request a copy by contacting us using the information provided below.
Your Right to Receive a Copy of Electronic Health Information
Where applicable, you may have the right to obtain your protected health information in an electronic format and to direct that information to another person or entity, subject to applicable law and our ability to provide the requested format.
Your Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with NCA Home Health Care, Inc. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
You will not be retaliated against for filing a complaint.
Our Responsibilities
NCA Home Health Care, Inc. is required by law to maintain the privacy of your protected health information, provide you with this notice of our legal duties and privacy practices, and comply with the terms of the notice currently in effect.
We reserve the right to change our privacy practices and make the new provisions effective for all protected health information we maintain. If we make a material change to this notice, we will make the revised notice available upon request and post it on our website.
Questions or Requests
If you have questions about this Notice of Privacy Practices, would like to request a copy of your protected health information, or would like to exercise any of your privacy rights, please contact us:
NCA Home Health Care, Inc.
Phone: (818) 453-8122
Email:
U.S. Department of Health and Human Services, Office for Civil Rights
You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights if you believe your privacy rights have been violated.
Important: You will not be retaliated against for filing a complaint.
Effective Date
This Notice of Privacy Practices is effective as of 08/07/2026.