Non-Discrimination Policy
Non-Discrimination Policy
Effective Date: 08/07/2026
NCA Home Health Care, Inc. complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, religion, or source of payment.
Services and Auxiliary Aids
NCA Home Health Care, Inc. provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters.
- Written information in alternative formats (large print, audio, accessible electronic formats).
We also provide free language assistance services to people whose primary language is not English, such as:
- Qualified language interpreters.
- Information written in other languages.
If you need these services, please contact us at (818) 453-8122.
Filing a Civil Rights Grievance
If you believe that NCA Home Health Care, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator:
NCA Home Health Care, Inc.
Attn: Civil Rights Coordinator
Phone: (818) 453-8122
Email:
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)